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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cebod Telecom is a market leader in affordable business VoIP plans. Cebod Telecom is the best provider for a quality VoIP system that's affordable. Cebod Telecom offers a state of the art Pay-Per-Line business telephone system. This service is revolutionary because businesses will pay per line rather than pay-per-user VoIP services. It also gives businesses access to Cebod Telecom’s highly-respected quality telephone systems. The company also offers all-inclusive 50+ premium IP PBX and dial tones features such as music on hold, voicemail forwarding, voicemail e-fax, and SMS through their VoIP services. Cebod Telecom offers phone plans that are both metered or unmetered, which can be used for any type of business. Each phone plan offers many benefits, including high call quality, unlimited user extensions and unlimited calling within the USA and Canada. You can also get free IOS and android phone apps to manage your phone system and communicate with others.

Description

PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€29.90 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cebod Telecom

Founded

2015

Country

United States

Website

cebodtelecom.com

Vendor Details

Company Name

PhingooCRM

Founded

2005

Country

France

Website

phingoocrm.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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