Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cbox is a versatile live chat application designed for online communities, educational institutions, training platforms, and live-streaming occasions. By incorporating Cbox, you empower your visitors and users to participate in dynamic real-time discussions. This tool not only enhances user engagement on your site but also encourages repeat visits. You can seamlessly integrate Cbox into your website or utilize its mobile-friendly standalone version. Just as each conversation varies, so too does each Cbox experience. With an extensive array of themes and customization features, you can tailor your Cbox to reflect your desired aesthetic. Modify colors, select fonts, and upload custom emoticons to ensure your Cbox live chat reflects your unique identity and style. Ultimately, this personalized approach fosters a more engaging and inviting atmosphere for all users.
Description
Offer customers multiple avenues to connect with the business, ensuring comprehensive accessibility. Solutions have been consolidated for user convenience. The app features high-level configurations where nearly all functions within the admin panel and agent console are driven by user roles, allowing administrators to maintain robust control. By integrating diverse interaction channels, the platform facilitates management of various customer queries—be it through chat, email, phone, or offline methods—all in a single location. Additionally, there is an advanced and customizable system for routing incoming requests, which guarantees the systematic allocation of queries to available agents. In today's fast-paced digital landscape, customers reign supreme with significant expectations. While many prefer online shopping for its convenience, they often seek prompt answers to their inquiries, highlighting the importance of effective communication and support in enhancing their shopping experience. Therefore, addressing these needs is crucial for businesses aiming to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1.67 per month
Billed annually
Free Trial
No
Free Version
Yes
Pricing Details
$9 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cbox
Country
United States
Website
www.cbox.ws/
Vendor Details
Company Name
Mioot
Founded
2003
Country
India
Website
www.mioot.com
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes