Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cauliflower can process feedback and comments for any type of service or product. Cauliflower uses Artificial Intelligence (AI) to identify the most important topics, evaluate them, and establish relationships. Machine learning models in-house developed for extracting content and evaluating sentiment. Intuitive dashboards that offer filter options and drill-downs. You can use included variables to indicate language, weight, ID and time. In the dropdown, you can define your own filter variables. Cauliflower can translate the results into a common language if necessary. Instead of reading customer feedback sporadically and quoting individual opinions, define a company-wide language.

Description

Feedback Inn offers a straightforward solution for businesses that prioritize customer satisfaction and take their operations seriously. With a comprehensive yet user-friendly dashboard, you can create, launch, and evaluate surveys while enjoying all the functionalities typical of an advanced platform. Gather insights directly from your customers regarding their thoughts on your services and analyze their feedback, whether you're online or offline. You can view all findings in real time, accessible from both your desktop and mobile devices. Thanks to Feedback Inn's intuitive design, managing your surveys is a seamless experience; you can initiate your first survey in just a few minutes, allowing your clients to share where your customer service may need improvement. Subsequently, refine your services to enhance the overall customer experience. The dashboard also enables you to monitor responses live, empowering you to engage with customers promptly before issues escalate. Additionally, you can conveniently review suggestions and complaints from anywhere, ensuring that you can address concerns as they arise. This proactive approach not only strengthens customer relationships but also fosters loyalty and trust in your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Google Business Profile Yes 
Google Play Yes 
Tripadvisor Yes 
Trustpilot Yes 
Yelp Yes 

Integrations

Amazon No 
Google Business Profile No 
Google Play No 
Tripadvisor No 
Trustpilot No 
Yelp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cauliflower

Founded

2019

Country

Germany

Website

www.cauliflower.ai/

Vendor Details

Company Name

Control Inn

Founded

2016

Country

United States

Website

www.feedbackinn.com

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales No 
For eCommerce Yes 
Image Recognition No 
Machine Learning No 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis No 

Data Analysis

Data Discovery No 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis Yes 
Statistical Modeling No 
Text Analytics No 

Deep Learning

Convolutional Neural Networks No 
Document Classification Yes 
Image Segmentation No 
ML Algorithm Library No 
Model Training No 
Neural Network Modeling No 
Self-Learning Yes 
Visualization Yes 

Machine Learning

Deep Learning Yes 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) Yes 
Predictive Modeling Yes 
Statistical / Mathematical Tools No 
Templates No 
Visualization Yes 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization Yes 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics No 
User Research Analysis Yes 

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation Yes 
Language Detection Yes 
Predictive Modeling Yes 
Sentiment Analysis Yes 
Summarization Yes 
Tagging Yes 
Taxonomy Classification No 
Text Analysis Yes 
Topic Clustering Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Alternatives

Semantria Reviews

Semantria

Lexalytics
Prodsight Reviews

Prodsight

Product Insight
Luminoso Reviews

Luminoso

Luminoso Technologies Inc.
CHI Express Reviews

CHI Express

Logica Infotech Services