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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The CasinoTrac management system, developed by Table Trac, Inc., offers a wide array of analytical tools that cover everything from accounting and revenue evaluations to managing Players Club and promotional activities. Now handling millions of transactions each day across more than 150 casinos globally, it ensures comprehensive functionality across all aspects of casino management. We actively invite inquiries for interviews and speaking engagements with our leadership team, as well as those interested in gaining further insights into Table Trac's operations. Our dedicated news section is tailored to provide timely, precise, and readily available information regarding Table Trac. Discover the players, games, and betting options yielding the highest returns, while also identifying anomalies, inconsistencies, and potential fraud to mitigate losses. Visualize and enhance the gaming floor experience using various metrics such as PAR, coin, win, and drop views. Additionally, stay informed with detailed reports on cage hand-pay rolls by shift, slot bank fills and credits, and ticket tracking processes to ensure a seamless operation. We strive to keep our clients well-informed and equipped with the best tools for success.

Description

SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BriefYourMarket.com No 

Integrations

BriefYourMarket.com Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CasinoTrac

Country

United States

Website

www.casinotrac.com

Vendor Details

Company Name

LegendSoft

Website

www.troubleticketsoftware.com

Product Features

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

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