Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Casewatch Millennium® is a versatile, multi-user database management system that caters to a wide variety of organizations, whether they focus on delivering healthcare directly, managing social services cases, or overseeing care providers. This system can seamlessly manage an entire organization, function as a departmental tool within a larger entity, or facilitate a network of interconnected organizations. Its modular architecture allows users to select only the features that are relevant to their specific needs. Additionally, Casewatch Millennium® complies with HIPAA regulations, ensuring the protection of sensitive information. Tailored to fit the unique requirements of each organization and their workflows, the system offers extensive customization options for all its modules. Developed by Automated Case Management Systems (ACMS) Incorporated, Casewatch Millennium® is specifically designed to support professionals involved in case management and managed care services. With its user-friendly interface and adaptable features, it streamlines processes and enhances efficiency in service delivery.
Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Edge
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$16 per user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ACMS
Founded
1987
Country
United States
Website
www.acmsinc.com/casewatch_millennium.html
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Product Features
Human Services
Case Management
Yes
Certification & Licensing
No
Child Welfare Management
No
Document Management
No
Reporting & Statistics
No
Scheduling
No
Time Tracking
No
Training Management
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
No
Billing & Invoicing
Yes
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
No
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
No
Territory Management
No