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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Casewatch Millennium® is a versatile, multi-user database management system that caters to a wide variety of organizations, whether they focus on delivering healthcare directly, managing social services cases, or overseeing care providers. This system can seamlessly manage an entire organization, function as a departmental tool within a larger entity, or facilitate a network of interconnected organizations. Its modular architecture allows users to select only the features that are relevant to their specific needs. Additionally, Casewatch Millennium® complies with HIPAA regulations, ensuring the protection of sensitive information. Tailored to fit the unique requirements of each organization and their workflows, the system offers extensive customization options for all its modules. Developed by Automated Case Management Systems (ACMS) Incorporated, Casewatch Millennium® is specifically designed to support professionals involved in case management and managed care services. With its user-friendly interface and adaptable features, it streamlines processes and enhances efficiency in service delivery.

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Edge Yes 

Integrations

Microsoft Edge No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$16 per user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ACMS

Founded

1987

Country

United States

Website

www.acmsinc.com/casewatch_millennium.html

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Product Features

Human Services

Case Management Yes 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes No 
Billing & Invoicing Yes 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration Yes 
Task Management No 
Territory Management No 

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