Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.
Description
OneShield Billing is an all-encompassing payment and receivables management solution designed specifically for Property & Casualty (P&C) insurers within personal, commercial, and specialty sectors. This system efficiently manages every phase of the billing process, encompassing invoicing, reconciliations, and reporting, which boosts operational efficiency, accelerates profitability, and improves customer interactions. It oversees the complete billing lifecycle, facilitating tasks such as invoice creation, monitoring payables and receivables, and rapidly addressing inquiries from customers and partners alike. The platform includes advantageous features like web portal access, integrated commission management, adaptable equity-based billing, payment and delinquency plans, as well as smooth integration with external document and payment systems, all of which greatly elevate service quality for agents and clients. OneShield Billing can be utilized independently or as a component of the OneShield Enterprise suite, offering easy configuration options for deployment either on-premises or in a cloud environment. This flexibility ensures that insurers can tailor the system to meet their specific operational needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Caselle
Founded
1978
Country
United States
Website
www.caselle.com/utility-management/
Vendor Details
Company Name
OneShield
Country
United States
Website
oneshield.com/knowledge_hub/oneshield-enterprise-billing-solution/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
No
Work Order Management
Yes
Product Features
P&C Insurance
Billing & Invoicing
No
Broker / Agent Portal
No
Claims Management
No
Commission Management
No
Customer Portal
No
Document Management
No
Insurance Rating
No
Marketing Automation
No
Policy Management
No
Quote Management
No
Reinsurance Administration
No
Underwriting Management
No