Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
The Community Operating System (CommunityOS) We offer the most flexible software for leaders of positive change, whether you need a proven solution or something new. We don't believe people can live in silos. So we create integrated solutions. We unify systems, from infant care to aging services to directories of community resources and volunteer opportunities to call centers to collaborative partnerships. And from the blue skies that are part of everyday operations to the grey skies that are part of disaster and crisis, we also integrate with other agencies. We integrate with telephony, texting solutions, healthcare providers, workforce agencies, whole networks of United Ways and 2-1-1 centers, as well as coordinated disaster relief agencies. It is not a single system, but a network of systems.
API Access
Has API
No
API Access
Has API
No
Integrations
Clue
No
IntelliShift
No
Matter Center for Office 365
Yes
Oracle PeopleSoft
Yes
RentalMan
No
Salesforce
Yes
Tenna
No
Integrations
Clue
Yes
IntelliShift
Yes
Matter Center for Office 365
No
Oracle PeopleSoft
No
RentalMan
Yes
Salesforce
No
Tenna
Yes
Pricing Details
Contact Vendor
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Visionlink
Founded
1991
Country
United States
Website
www.visionlink.org
Product Features
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
Product Features
Social Work Case Management
Case Notes
Yes
Client Management
Yes
Document Management
No
Forms Management
Yes
Goal Setting / Tracking
Yes
Program Management
No
Referral Management
Yes
Reporting & Statistics
Yes
Scheduling
No
Volunteer Management
Yes
Volunteer Management
Attendance Management
No
Calendar Management
No
Event Management
No
Group Management
Yes
Member Directory
Yes
Membership Management
Yes
Recognition Management
No
Registration Management
Yes
Scheduling
No
Self Service Portal
Yes
Training Management
Yes
Volunteer Profiles
Yes