Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
Prevail is a comprehensive case management solution aimed at enabling you to handle a greater number of cases in a shorter time frame. By reducing reliance on physical files and automating routine tasks, Prevail effectively enhances productivity. Regardless of whether you specialize in a single field or multiple areas, Prevail is equipped to manage nearly all types of cases. For those practicing in niche areas not currently supported, we offer customizable layouts tailored to your needs. Prevail efficiently utilizes all incoming data, including case details, contacts, documents, calendars, tasks, statutes, time tracking, costs, and fees, to optimize your workflow. Additionally, for a more budget-friendly alternative, we have developed PrevailLite, which offers a streamlined set of features compared to the complete version of Prevail. You can watch the PrevailLite feature video and then compare the available features below to see which version best meets your needs. This way, you can make an informed decision about which system to adopt for your practice.
API Access
Has API
No
API Access
Has API
No
Integrations
Lead Docket
No
Matter Center for Office 365
Yes
Microsoft Outlook
No
Oracle PeopleSoft
Yes
QuickBooks Online
No
Salesforce
Yes
Service Center
No
Integrations
Lead Docket
Yes
Matter Center for Office 365
No
Microsoft Outlook
Yes
Oracle PeopleSoft
No
QuickBooks Online
Yes
Salesforce
No
Service Center
Yes
Pricing Details
Contact Vendor
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Practice Technology
Founded
1993
Country
United States
Website
www.prevail.net
Product Features
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
Product Features
Law Practice Management
Billing & Invoicing
No
CRM
Yes
Calendar Management
No
Client Portal
No
Conflict Management
No
Contract Management
No
Document Management
No
Email Management
No
Legal Case Management
Yes
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
Yes
Court Management
Yes
Discovery Management
Yes
Docket Management
Yes
Document Management
Yes
Expense Tracking
Yes
Government
Yes
Law Firms
Yes
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
Yes