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Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
Pieces™ Connect is a versatile, cloud-driven case management tool designed to assist organizations in effectively tackling the social, economic, and behavioral factors that influence health. This groundbreaking platform bridges the gap between healthcare providers and community organizations that advocate for at-risk populations, ensuring that individuals receive necessary support beyond traditional medical care. It offers a holistic approach to community health, providing a full-fledged system for managing individuals in need of social services. Users can effortlessly enter, store, and oversee information related to patients or clients accessing these services. As a ready-to-use solution, our team will establish your community network while offering training and ongoing support for your staff. Pieces™ Connect is tailored to meet your specific requirements, ensuring that you access essential information without unnecessary distractions. Acknowledging the varying skill levels of your team, we have designed the interface to be straightforward and user-friendly, promoting easy adoption across the board. By choosing Pieces™ Connect, organizations can enhance their service delivery and improve outcomes for those they serve.
API Access
Has API
API Access
Has API
Integrations
Matter Center for Office 365
Oracle PeopleSoft
Pieces Predict
Salesforce
Integrations
Matter Center for Office 365
Oracle PeopleSoft
Pieces Predict
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Pieces Technologies
Founded
2015
Country
United States
Website
piecestech.com/product/pieces-connect/
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Patient Case Management
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management