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Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
Neon CCM provides secure, cloud-based solutions designed for managing client data, reporting outcomes, and much more. With enhanced data insights and robust security, you can dedicate more time to your clients and less to data management. Our dedicated team collaborates with you to create a customized system that aligns with your unique mission and requirements, ensuring you prioritize your service to others. You can generate, export, and manage an unlimited number of tailored reports, backed by the assistance of our project management team. If there is something you are tracking, you can effectively report on it. Safeguard sensitive information by restricting access to authorized personnel only, using customizable user groups without limits. As your organization expands, you can easily add users and contacts without incurring extra charges. Additionally, we provide optional HIPAA compliance for those organizations that handle sensitive medical data, ensuring that all regulatory requirements are met. With our solutions, you can confidently focus on your mission, knowing that your data management needs are thoroughly addressed.
API Access
Has API
API Access
Has API
Integrations
Matter Center for Office 365
Oracle PeopleSoft
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Neon One
Founded
2004
Country
United States
Website
neonone.com
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management