Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
If you represent a non-profit, charity, or public sector organization dedicated to aiding individuals in securing employment, enhancing their health, improving their wellbeing, or developing their skills, our software is designed to support your efforts. Our experienced professional team possesses a unique blend of subject matter expertise, program knowledge, and technological know-how. We will tailor our platform specifically to suit your requirements. The ICONI platform is incredibly flexible, capable of accommodating the operational and reporting demands of any assistance initiative. Additionally, our Multi-Programme design allows organizations to efficiently oversee several programs through a single solution, streamlining management processes and enhancing overall effectiveness. By choosing us, you can elevate the impact of your support services and better serve those in need.
API Access
Has API
No
API Access
Has API
No
Integrations
Matter Center for Office 365
Yes
Oracle PeopleSoft
Yes
Salesforce
Yes
Integrations
Matter Center for Office 365
No
Oracle PeopleSoft
No
Salesforce
No
Pricing Details
Contact Vendor
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
ICONI Software
Country
United Kingdom
Website
www.iconi.co.uk
Product Features
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Social Work Case Management
Case Notes
No
Client Management
Yes
Document Management
Yes
Forms Management
No
Goal Setting / Tracking
Yes
Program Management
Yes
Referral Management
No
Reporting & Statistics
Yes
Scheduling
No
Volunteer Management
No