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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline : Comprehensive case management process and applicant view with one platform. • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads. • Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance. • Built-in fraud prevention and identity-proofing integrations. • Become responsive and agile to satisfy the growing demands of citizens. Transform : Resolve cases faster with real-time data and tools for collaboration and communication. • Automate processes for increased productivity. • Reduce operating costs. • Automate processes for increased productivity and lower operating costs • Make data-driven decisions and achieve greater ROI. Engage: • Collect customer data, but also understand it with 360-degree views, analytics, and reporting. • AI/ML based document processing and customer service • Better citizen engagement & communications. • Improved service delivery to citizens

Description

If you represent a non-profit, charity, or public sector organization dedicated to aiding individuals in securing employment, enhancing their health, improving their wellbeing, or developing their skills, our software is designed to support your efforts. Our experienced professional team possesses a unique blend of subject matter expertise, program knowledge, and technological know-how. We will tailor our platform specifically to suit your requirements. The ICONI platform is incredibly flexible, capable of accommodating the operational and reporting demands of any assistance initiative. Additionally, our Multi-Programme design allows organizations to efficiently oversee several programs through a single solution, streamlining management processes and enhancing overall effectiveness. By choosing us, you can elevate the impact of your support services and better serve those in need.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Matter Center for Office 365 Yes 
Oracle PeopleSoft Yes 
Salesforce Yes 

Integrations

Matter Center for Office 365 No 
Oracle PeopleSoft No 
Salesforce No 

Pricing Details

Contact Vendor
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Speridian Technologies

Founded

2003

Country

United States

Website

casexellence.speridian.com

Vendor Details

Company Name

ICONI Software

Country

United Kingdom

Website

www.iconi.co.uk

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Social Work Case Management

Case Notes No 
Client Management Yes 
Document Management Yes 
Forms Management No 
Goal Setting / Tracking Yes 
Program Management Yes 
Referral Management No 
Reporting & Statistics Yes 
Scheduling No 
Volunteer Management No 

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