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Description
CaseTrac is the most popular case management software on the market today. It features game-changing innovation in the use artificial intelligence, best practices workflows, and features designed by HR professionals for HR professionals. CaseTrac™, which offers the most comprehensive intake methods in the industry, allows you to report any company concerns and then collects, manages, and resolves any incident. We protect the anonymity and offer seamless communication with each individual who reports. ETHIX360 believes that more constituents will help your company learn, grow, and improve its overall performance. Our Web Services application provides an API to major HRIS solutions, allowing maximum utilization and value. The solution features a powerful workflow engine, notification matrix, and a comprehensive, user-friendly reporting and analysis platform.
Description
Every day, HR teams receive hundreds of requests and queries from employees across the business. These queries can range from simple requests for information to long-running, complex inquiries and sensitive cases. Many Shared Services and HR teams are realizing that these processes are no longer possible to track using traditional methods. They are instead looking for solutions that can manage all of their work tasks from one platform. Sunrise HRCM will give HR teams a single platform for all employee support interactions. They will also be able automate and manage key HR processes and spot trends over time. This will ensure consistency and accuracy in issue resolution and advice. Sunrise HRCM is the ideal solution for HR Service Delivery and shared services capability.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Automox
No
ChatGPT
No
Docusign
No
Jira
No
Lansweeper
No
Mailchimp
No
Microsoft Azure
Yes
Microsoft Exchange
No
Microsoft Graph
No
Microsoft Intune
No
Integrations
Automox
Yes
ChatGPT
Yes
Docusign
Yes
Jira
Yes
Lansweeper
Yes
Mailchimp
Yes
Microsoft Azure
No
Microsoft Exchange
Yes
Microsoft Graph
Yes
Microsoft Intune
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ETHIX360
Founded
2016
Country
United States
Website
www.ethix360.com/casetrac
Vendor Details
Company Name
Sunrise Software
Founded
1994
Country
United Kingdom
Website
www.sunrisesoftware.com/hr-case-management/
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
Yes
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
Yes
ISO Compliance
No
Incident Management
Yes
OSHA Compliance
Yes
Risk Management
Yes
Sarbanes-Oxley Compliance
Yes
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
Yes
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
Yes
PIA / DPIA
No
Policy Management
No
Risk Management
Yes
Sensitive Data Identification
No
HIPAA Compliance
Access Control / Permissions
No
Audit Management
No
Compliance Reporting
No
Data Security
No
Documentation Management
No
For Healthcare
No
Incident Management
Yes
Policy Training
No
Remediation Management
No
Risk Management
Yes
Vendor Management
No
HR Compliance
Alerts / Notifications
Yes
Certifications Management
No
Communication Tools
Yes
Customizable HR Documents
No
Document Management
No
Records Management
No
Regulations Monitoring
No
Reporting / Analytics
Yes
Roles / Permissions
Yes
Version Control
No
Workflow Management
No
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
Yes
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Risk Management
Alerts/Notifications
Yes
Auditing
No
Business Process Control
No
Compliance Management
Yes
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Product Features
HR Employee File Management
Access Controls
No
Centralized Employee Files
No
Dashboard
No
Email Notifications
No
Paper & Digital
No
Regulatory Compliance
No
Retention Settings
No
Search
No
Sharing Spaces
No
Signature
No
