Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.
Description
eCase® Investigations streamlines, monitors, and provides reports for the entire process of Inspector General investigations, starting from the receipt of hotline complaints and continuing until the case is resolved. By utilizing workflows, regulations, and reports specifically designed for the OIG investigative framework, it enhances efficiency, accountability, and transparency within the organization. Furthermore, since eCase Investigations operates on the versatile eCase Platform, investigators have the flexibility to adapt their solutions in response to evolving requirements. This system centralizes all investigative procedures of the Inspector General onto a cohesive platform. Its robust data model not only correlates cases but also reveals intricate connections among individuals, locations, and items involved. Both pre-set and custom reporting options deliver comprehensive insights into procedural data. Additionally, role-specific dashboards offer a quick overview of crucial performance metrics, while pre-defined workflows and regulations guarantee adherence to inspector general standards and guidelines. Overall, this comprehensive approach ensures that investigations are conducted efficiently and effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
JD Edwards EnterpriseOne
Yes
Microsoft Outlook
Yes
Oracle CRM On Demand
Yes
SAP Business One
Yes
Salesforce
Yes
Integrations
Gmail
No
JD Edwards EnterpriseOne
No
Microsoft Outlook
No
Oracle CRM On Demand
No
SAP Business One
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Case IQ
Founded
1999
Country
Canada
Website
www.caseiq.com
Vendor Details
Company Name
OPEXUS
Founded
1988
Country
United States
Website
www.ains.com/investigations/
Product Features
Complaint Management
Case Management
No
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
No
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
HR Compliance
Alerts / Notifications
No
Certifications Management
No
Communication Tools
No
Customizable HR Documents
No
Document Management
No
Records Management
No
Regulations Monitoring
No
Reporting / Analytics
No
Roles / Permissions
No
Version Control
No
Workflow Management
No
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
Yes
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No
Product Features
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No