Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.
Description
The Persons of Interest feature allows users to craft tailored profiles for particular individuals or cases. For instance, some investigators leverage this tool to monitor court evictions, while others assist reformed gang members in securing employment. With the flexibility to incorporate custom fields, you can effectively manage each individual according to your requirements. Additionally, you can invite external collaborators to access cases while controlling the ability to transfer case ownership among registered members. When invitations are sent to other users, they automatically receive an email containing a ‘Secure Access Code’ for entry, which is designed to expire to prevent outdated personnel from lingering on the roster. This system also supports the transfer of case ownership to different members within the group. Ensuring the security of your data is paramount, as all pages are protected by 2048-bit SSL encryption, along with multiple database redundancies and off-site backups. Furthermore, you can effortlessly attach documents to each case, leave comments, and share them with others, enhancing collaboration and communication.
API Access
Has API
API Access
Has API
Integrations
Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce
Integrations
Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$40 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Case IQ
Founded
1999
Country
Canada
Website
www.caseiq.com
Vendor Details
Company Name
Jacket Software
Founded
2014
Country
United States
Website
casejacket.com
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
HR Compliance
Alerts / Notifications
Certifications Management
Communication Tools
Customizable HR Documents
Document Management
Records Management
Regulations Monitoring
Reporting / Analytics
Roles / Permissions
Version Control
Workflow Management
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles