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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Carusto provides advanced software solutions tailored for telecommunications tasks. Our offerings enable rapid and efficient automation of business processes, enhancing service quality while minimizing expenses. We present a unified platform that consolidates various telecommunications methods—such as telephone, fax, mobile, instant messaging, and video conferencing—along with databases and CRM systems. This system fosters a comfortable office environment, ensuring high-quality customer service while reducing reliance on human intervention. It encompasses all essential telephone services and integrates seamlessly with existing CRM systems for effective call management. With a distinctive call-scenario builder and compatibility with databases and other services, our solutions facilitate process automation. Additionally, our user-friendly interface, coupled with sophisticated call analysis tools, empowers teams to work more effectively and achieve better outcomes. By leveraging these capabilities, businesses can streamline their operations and enhance overall productivity.

Description

Extenda equips your IT department with essential technical expertise and adaptable resources to fulfill their strategic aims. Since 1969, we have been a trusted partner for businesses seeking assistance in areas like security, backups, communications, development, and desktop support, allowing them to outsource specialized IT applications and projects effectively. We offer comprehensive company-wide support services while also specializing in targeted projects to help you meet your organizational goals. Over the decades, Extenda has honed its skills in designing, installing, and managing both onsite and remote desktop support operations tailored to our clients' needs. Our extensive desktop support services and deep knowledge enhance efficiencies across our varied customer base. With a team of Cisco-certified engineers, we ensure your data remains secure and help reduce the financial burden of virus or intrusion recovery by aligning your network with the latest critical security measures for routers, switches, firewalls, and virtual private networks. Additionally, our commitment to ongoing innovation and customer satisfaction sets us apart as a leader in the IT support industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DID Logic

Integrations

DID Logic

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Carusto

Founded

2009

Country

United Kingdom

Website

www.carusto.com/en/

Vendor Details

Company Name

Extenda Networks

Country

United States

Website

www.teamextenda.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives

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