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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Optimize your internal delivery processes by utilizing AI-driven routing and automated dispatching features. Access competitive pricing from external delivery services to enhance your operations. Maintain comprehensive oversight of both in-house and external drivers through a unified platform. Expand your delivery capabilities by threefold by incorporating third-party drivers into your fleet, unlocking diverse opportunities in tough markets. Address driver shortages effectively to ensure your online ordering remains available at all times. Embrace operational growth and efficiency in your delivery framework. Boost customer retention rates, increase order frequency, and enhance acquisition strategies. Foster customer loyalty and engagement through branded, real-time order tracking, promotional banners, and integration with Google Reviews for both in-house and external deliveries. Simplify the management of incoming orders, effortlessly assign drivers, monitor orders in real time, and gather valuable insights through detailed analytics. Furthermore, with these enhancements, your business can adapt swiftly to evolving market demands and customer expectations.

Description

ForwardPOD offers a comprehensive and user-friendly solution for both delivery and pickup needs, ensuring reliability for all users. It equips drivers with an extensive overview of essential information, ultimately saving them valuable time while meeting operational demands. The platform features Route Optimization and Planning, Delivery and Pickup confirmations, and Real-Time Tracking capabilities. ForwardPOD is versatile enough to accommodate various delivery scenarios, such as drop and sign, item, pallet, and bulk deliveries. Its Advanced Routing and Optimization ensures that trucks are guided along the most efficient routes. Users benefit from real-time vehicle and driver tracking, along with instant updates regarding customer ETAs and delivery progress. Additionally, drivers have the flexibility to modify pickups and deliveries by adding items as necessary. The system enhances the customer return process and addresses shipping errors smoothly. Furthermore, it provides real-time reports detailing driver status, truck temperatures, and overall vehicle condition, alongside customizable dashboards and reports based on item, customer, location, and beyond. Notably, Pallet Delivery is especially useful for transporting and collecting pallets of products, such as grocery items, making it an essential tool for various industries. This adaptability makes ForwardPOD an indispensable asset for streamlining logistics operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Burq.io Yes 
ChowNow Yes 
Deliverect Yes 
DoorDash Yes 
GoParrot Yes 
Nash Yes 
Olo Yes 
Orders.co Yes 
Square POS Yes 
Toast POS Yes 
Treez Yes 
Uber Yes 
Uber Eats Yes 
Zuppler Yes 
delivery.com Yes 
ezCater Yes 

Integrations

Burq.io No 
ChowNow No 
Deliverect No 
DoorDash No 
GoParrot No 
Nash No 
Olo No 
Orders.co No 
Square POS No 
Toast POS No 
Treez No 
Uber No 
Uber Eats No 
Zuppler No 
delivery.com No 
ezCater No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cartwheel

Founded

2020

Country

United States

Website

trycartwheel.com

Vendor Details

Company Name

FwdMbl Solutions

Founded

2013

Country

United States

Website

www.fwdmbl.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA Yes 
Driver Management No 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture Yes 
Surveys & Feedback No 

Alternatives

Alternatives