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Description
Boost your sales and enhance customer loyalty through personalized SMS shopping experiences facilitated by skilled professionals.
Make each customer feel like a VIP; regardless of whether you operate in beauty, health, apparel, food and beverage, or travel, Cartloop allows your customers to connect with a real person, creating a shopping experience that they'll eagerly share with others.
In an era where traditional live chat falls short, provide your clients with the most seamless shopping experience on their preferred devices, effectively reducing purchasing obstacles while delivering an exceptional customer journey precisely when and how they desire it.
Utilize Conversational Flows to encourage re-engagement, promote upsells and cross-sells, and send timely reminders, ensuring proactive communication with your shoppers during critical moments, such as when they leave items in their cart or after receiving their orders.
This approach not only fosters loyalty but also encourages repeat business, making every interaction count towards building lasting relationships with your clientele.
Description
Engage with your customers through their preferred communication channels. Radiance provides the most affordable rates per message and includes a chatbot for streamlined automated responses. Set off automated notifications triggered by user actions and past purchases. Our AI algorithms can anticipate the optimal timing for sending reorder reminders and suggest upsell opportunities tailored to each individual. You can also launch promotional SMS campaigns as needed, depending on your stock levels. Select from a library of pre-existing messages and assets, or utilize our message editor to craft original content. Businesses that utilize messaging often see higher response rates from customers. By addressing common inquiries promptly, you can enhance customer satisfaction while also conserving resources. Begin the process effortlessly by uploading a customized list of questions and answers unique to your brand. Allow our conversational engine to match inquiries with the most suitable responses for your audience, ensuring a personalized experience. This capability not only streamlines communication but also fosters a stronger connection with your customers.
API Access
Has API
API Access
Has API
Integrations
Shopify
BigCommerce
Klaviyo
Salesforce Commerce Cloud
Stripe
iMessage
Integrations
Shopify
BigCommerce
Klaviyo
Salesforce Commerce Cloud
Stripe
iMessage
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cartloop
Founded
2020
Country
United States
Website
www.cartloop.io
Vendor Details
Company Name
Radiance Commerce
Country
United States
Website
www.radiancecommerce.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
Product Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win