Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cartesia Ink represents a suite of real-time streaming speech-to-text (STT) models that facilitate swift and natural dialogues within voice AI applications by serving as the essential “voice input” layer that transforms spoken words into precise text without delay. Its premier model, Ink-Whisper, is meticulously crafted for conversational settings, providing transcription with an impressively low latency of just 66 milliseconds, which fosters seamless, human-like communication free from noticeable interruptions. In contrast to conventional transcription methods designed for batch processing, Ink is tailored for live interactions, adeptly managing fragmented and varied audio through an innovative dynamic chunking approach that minimizes errors and enhances responsiveness, particularly during pauses, interruptions, or brisk exchanges. Consequently, this advanced technology ensures that users experience a smoother and more engaging interaction, reflecting the evolving demands of modern communication.
Description
A comprehensive solution for multi-channel recording, quality oversight, and voice analytics, utilized by businesses globally, ensures compliance and enhances security while elevating service standards. By leveraging audio mining and speech-to-text capabilities alongside a sophisticated text indexing and search functionality, organizations can gain valuable customer insights. Smart Interaction Recording operates as a cloud-based, multi-tenant platform that empowers Telecom Operators to deliver a robust range of services. This enables operators to offer corporate clients compliant recording solutions tailored to industries like finance, insurance, and healthcare, ensuring they meet regulatory requirements while enhancing operational efficiency. Furthermore, this versatile platform supports continuous improvement in customer engagement and satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Vision Agents
No
Pricing Details
$4 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cartesia
Founded
2023
Country
United States
Website
cartesia.ai/ink
Vendor Details
Company Name
Enghouse Networks
Founded
1984
Country
Canada
Website
enghousenetworks.com
Product Features
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
No