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Description

To enhance your average order value (AOV) and foster customer loyalty towards your brand, you can create an unlimited number of post-purchase funnels that are activated based on the items customers select during the Shopify checkout process. You have the flexibility to determine when to present these funnels by considering factors such as the recent purchase, total cart value, and the number of items bought. Specify your desired offers and develop up to two unique propositions within each funnel. In cases where multiple funnels may compete for attention, you have the option to select which funnel to showcase. Additionally, you can customize the layouts and components of your post-purchase offers, ensuring they seamlessly align with your brand's theme inherited from the Shopify checkout. You can adapt templates and select various elements, such as countdown timers, calls to action, and product descriptions. Furthermore, you can choose specific products, set discounts, and define quantities for your customers. It's crucial to monitor the effectiveness of every post-purchase funnel to gauge their influence on your AOV and overall revenue. By analyzing the income generated from these funnels, you can draw comparisons to your total revenue from the checkout process, allowing for informed decision-making. Ultimately, this comprehensive approach not only boosts your AOV but also strengthens the emotional connection customers have with your brand.

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Omnisend Yes 
Shopify Yes 
Axis LMS No 
EComposer No 
Fera No 
Flits No 
GemPages No 
Google Analytics Yes 
Gorgias No 
Klaviyo No 
Loox No 
PageFly No 
Recapture Yes 
Recart Yes 
Recharge Yes 
Shopify Email No 
Shopify Flow No 
Shopify Plus No 
WooCommerce No 
Zendesk No 

Integrations

Omnisend Yes 
Shopify Yes 
Axis LMS Yes 
EComposer Yes 
Fera Yes 
Flits Yes 
GemPages Yes 
Google Analytics No 
Gorgias Yes 
Klaviyo Yes 
Loox Yes 
PageFly Yes 
Recapture No 
Recart No 
Recharge No 
Shopify Email Yes 
Shopify Flow Yes 
Shopify Plus Yes 
WooCommerce Yes 
Zendesk Yes 

Pricing Details

$50 per month
Cost is $50 per month + 1% of post-purchase revenue
Free Trial No 
Free Version No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CartHook

Founded

2014

Country

United States

Website

www.carthook.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Product Features

Shopping Cart

Abandoned Cart Saver Yes 
Catalog Management No 
Credit Card Processing Yes 
Discount / Coupon Management Yes 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management Yes 
Returns Management Yes 
Shipping Management Yes 
Tax Management No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives

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