Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Meet Carson, the comprehensive resident experience app that offers a 24/7 remote doorman service. With Carson, you’ll never overlook a guest, delivery, or inspection again. Visitors can gain digital access through the app or via the remote doorman service anytime. Brokers have the ability to oversee self-guided tours seamlessly. You can ensure that all deliveries are securely received at your building, with instant notifications for every arrival. All essential documents related to your building can be stored in one convenient location. Furthermore, it allows for the integration of building cameras and intercoms for streamlined monitoring. Residents can also receive video calls through the Carson app, fostering direct communication with fellow residents, staff, and guests. Maintenance requests can be submitted and tracked until completion, ensuring no issue goes unresolved. With a single sign-on feature, residents can easily link their existing payment providers. Our software and dedicated remote team are ready for immediate deployment and can be integrated with a wide range of intercoms, cameras, electronic locks, and access control systems to enhance the living experience for residents and their guests alike, promoting a more connected community. Enjoy the peace of mind that comes with knowing your building is well-managed and secure.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Nextsale Yes 
Okta No 

Integrations

Nextsale No 
Okta Yes 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Carson Living

Country

United States

Website

www.carson.live

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management Yes 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management No 
Owner Portal Yes 
Payment Processing No 
Portfolio Management Yes 
Rent Tracking No 
Residential Properties Yes 
Tax Management No 
Tenant Database No 
Tenant Portal Yes 
Vacancy Tracking No 
Website Management No 

Product Features

Alternatives

Alternatives

CATIE Reviews

CATIE

Status Solutions
ActiveBuilding Reviews

ActiveBuilding

RealPage