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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance customer assistance by utilizing chatbots and comprehensive knowledge bases. The tools offered by Carrot Quest facilitate revenue growth on websites without the need for additional traffic, while simultaneously improving user support. Additionally, business chat has emerged as the primary method for driving sales and delivering customer service. This approach not only streamlines communication but also fosters a more engaging experience for users.

Description

Numerous businesses are leveraging the onWebChat live chat solution to boost their sales and enhance customer support. The platform allows users to effortlessly select their preferred colors from an extensive palette, ensuring that the chat service aligns seamlessly with their brand identity. Additionally, you can personalize each live chat interaction by adding photos for every user, enhancing the overall user experience. The chat interface can also be configured to display in any language of your choice, catering to a diverse clientele. Often, customers may struggle to determine the right product for their needs due to a lack of technical expertise, and live chat enables you to guide them toward suitable options. Implementing cross-selling and product recommendations, a strategy that has propelled Amazon to its status as the largest online retailer, is a powerful way to engage customers by suggesting complementary items that align with their interests. This approach not only enriches the shopping experience but also increases the likelihood of higher sales conversions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Bitrix24 Yes 
CoMagic Yes 
Dialogflow Yes 
Facebook Yes 
Fedelta Point of Sale Yes 
Google Analytics Yes 
InSales Yes 
Kommo Yes 
Mixpanel Yes 
Omnidesk Yes 
OpenCart Yes 
Slack Yes 
Telegram Yes 
UseDesk Yes 
WordPress Yes 
Zapier Yes 
Zendesk Yes 
retailCRM Yes 

Integrations

Axis LMS No 
Bitrix24 No 
CoMagic No 
Dialogflow No 
Facebook No 
Fedelta Point of Sale No 
Google Analytics No 
InSales No 
Kommo No 
Mixpanel No 
Omnidesk No 
OpenCart No 
Slack No 
Telegram No 
UseDesk No 
WordPress No 
Zapier No 
Zendesk No 
retailCRM No 

Pricing Details

$10.80 per month
Free Trial Yes 
Free Version No 

Pricing Details

$5 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Carrot quest

Founded

2014

Country

Russia

Website

www.carrotquest.io

Vendor Details

Company Name

onWebChat

Founded

2015

Country

Greece

Website

onwebchat.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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