Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer assistance by utilizing chatbots and comprehensive knowledge bases. The tools offered by Carrot Quest facilitate revenue growth on websites without the need for additional traffic, while simultaneously improving user support. Additionally, business chat has emerged as the primary method for driving sales and delivering customer service. This approach not only streamlines communication but also fosters a more engaging experience for users.

Description

Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Axis LMS Yes 
Bitrix24 Yes 
CoMagic Yes 
Dialogflow Yes 
Facebook Yes 
Fedelta Point of Sale Yes 
InSales Yes 
Kommo Yes 
Mixpanel Yes 
Omnidesk Yes 
OpenCart Yes 
Salesforce Agentforce Service No 
Slack Yes 
Telegram Yes 
UseDesk Yes 
WordPress Yes 
Zapier Yes 
Zendesk Yes 
retailCRM Yes 

Integrations

Google Analytics Yes 
Axis LMS No 
Bitrix24 No 
CoMagic No 
Dialogflow No 
Facebook No 
Fedelta Point of Sale No 
InSales No 
Kommo No 
Mixpanel No 
Omnidesk No 
OpenCart No 
Salesforce Agentforce Service Yes 
Slack No 
Telegram No 
UseDesk No 
WordPress No 
Zapier No 
Zendesk No 
retailCRM No 

Pricing Details

$10.80 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Carrot quest

Founded

2014

Country

Russia

Website

www.carrotquest.io

Vendor Details

Company Name

Talkative

Founded

2015

Country

United Kingdom

Website

talkative.uk

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

Ezisolution Restaurant Reviews

Ezisolution Restaurant

Ezisolution Systems
Live Assist for Microsoft Dynamics 365 Reviews

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
ChatBot Reviews

ChatBot

LiveChat Software