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Average Ratings 11 Ratings

Total
ease
features
design
support

Description

Enhance customer assistance by utilizing chatbots and comprehensive knowledge bases. The tools offered by Carrot Quest facilitate revenue growth on websites without the need for additional traffic, while simultaneously improving user support. Additionally, business chat has emerged as the primary method for driving sales and delivering customer service. This approach not only streamlines communication but also fosters a more engaging experience for users.

Description

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Slack Yes 
Telegram Yes 
Axis LMS Yes 
CoMagic Yes 
Fedelta Point of Sale Yes 
Google Analytics Yes 
InSales Yes 
Mixpanel Yes 
Omnidesk Yes 
OpenCart Yes 
Skype No 
UseDesk Yes 
WeChat No 
WhatsApp No 
WordPress Yes 
X (Twitter) No 
Zapier Yes 
Zendesk Yes 
retailCRM Yes 

Integrations

Facebook Yes 
Slack Yes 
Telegram Yes 
Axis LMS No 
CoMagic No 
Fedelta Point of Sale No 
Google Analytics No 
InSales No 
Mixpanel No 
Omnidesk No 
OpenCart No 
Skype Yes 
UseDesk No 
WeChat Yes 
WhatsApp Yes 
WordPress No 
X (Twitter) Yes 
Zapier No 
Zendesk No 
retailCRM No 

Pricing Details

$10.80 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Carrot quest

Founded

2014

Country

Russia

Website

www.carrotquest.io

Vendor Details

Company Name

Engati Technologies

Founded

2017

Country

India

Website

www.engati.com/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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