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Description
CargoSteps is an innovative platform designed for automating backloads within the realm of B2B express and courier logistics, utilizing a real-time cross-company track and trace solution that offers proactive updates on shipment statuses. Engaging with small and medium-sized enterprises (SMEs) in the logistics sector often involves processes that are both time-consuming and costly. By implementing CargoSteps, businesses can provide their clients with uninterrupted cross-company tracking while significantly reducing the communication burden. This platform allows both forwarders and carriers to monitor their shipments in real-time, automatically delivering live updates regarding their status. Traditionally, dispatchers invest considerable time daily in obtaining status updates for ongoing shipments through phone calls, emails, and customer inquiries. Collaboration between different companies complicates information management further, increasing the chances of errors. With our software, pertinent data is seamlessly integrated into the system, eliminating the need for tedious manual entry. Opt for enhanced tracking capabilities with reduced effort by choosing CargoSteps, ensuring efficiency and reliability in your logistics operations. Furthermore, this approach not only streamlines processes but also enhances customer satisfaction by keeping them informed without additional hassle.
Description
Nexcade serves as a cutting-edge AI agent platform designed specifically for freight forwarders, enabling its agents to process and manage incoming requests effectively, while also collecting rates, preparing quotes and tenders, creating bookings, and transforming operational data into valuable commercial insights. Requests can be received in the traditional ways, including emails sent to a shared inbox, such as a common Outlook mailbox, with shipment information included in the email body or attached as PDFs or spreadsheets. The agents skillfully extract pertinent information, gather and compare rates, implement the house pricing policy, and hold each quote for team evaluation. Operating seamlessly across the forwarder's inbox, TMS platforms like CargoWise, and existing rate sources such as Freightify, CargoSphere, WebCargo, and cargo.one, these agents allow teams to review and refine the process. As the platform demonstrates its capabilities, teams are able to enhance automation, aligning the system more closely with their standard operating procedures, ultimately leading to greater efficiency and streamlined logistics operations. This intelligent integration of technology not only speeds up workflows but also provides freight forwarders with a competitive edge in the rapidly evolving logistics landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€29.9 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CargoSteps
Founded
2016
Country
Germany
Website
www.cargosteps.com
Vendor Details
Company Name
Nexcade AI
Founded
2025
Country
United Kingdom
Website
nexcade.ai
Product Features
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Sales & Operations Planning
No
Shipping Management
No
Supplier Management
No
Transportation Management
No
Warehouse Management
No
