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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CareTime is a versatile cloud-based software solution designed for both desktop and mobile use, catering specifically to the home health, home care, and consumer-directed care sectors. It helps users identify the most suitable caregivers by considering client requirements, preferences, distances, hours worked, and caregiver availability. Caregivers can be invited to accept shifts via text or email, with shifts allocated on a first-come-first-served basis. The system allows for the tracking of visits, automatically generating billing and payroll information based on check-in and check-out times. Users can document visit notes and raise questions, while administrators have the capability to visualize caregivers and visits on a map. Alerts are sent out for various situations, including missed visits, late arrivals, and dwindling authorized hours. Additionally, the platform enables the creation and submission of electronic claims for payments from insurance providers, Medicaid, Medicare, and others. In a matter of moments, batch claims can be generated from all recorded visit data, streamlining the entire billing process for users. With its user-friendly interface, CareTime enhances the overall efficiency of care management.

Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlayaCare No 
AxisCare No 
Eldermark Yes 
Savii Care No 
WellSky Home Health No 

Integrations

AlayaCare Yes 
AxisCare Yes 
Eldermark No 
Savii Care Yes 
WellSky Home Health Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CareTime

Founded

2010

Country

Netherlands

Website

caretime.us

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management Yes 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Home Health Care

Billing & Invoicing Yes 
Charting Yes 
Electronic Signature No 
Employee Tracking Yes 
Medication Database No 
Patient Intake No 
Scheduling Yes 
Time / Task Reporting Yes 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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