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Description

Caremerge offers EHR and Engagement solutions for Senior Living providers. These solutions promote wellness and encourage collaboration between residents, staff, and families. Our easy-to-use solutions increase quality of care and improve the quality of time spent with families and residents. We believe in a frictionless client care model that creates long-lasting relationships with successful outcomes.

Description

As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency. LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years. Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace. Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist. The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process. This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aline Yes 
Amazing Charts EHR Yes 
Amazon Yes 
DocuTrack Yes 
FrameworkLTC Yes 
FullCount Yes 
Go Icon Yes 
NextGen Healthcare EHR Yes 
Rx30 Pharmacy System Yes 
TheWorxHub Yes 

Integrations

Aline No 
Amazing Charts EHR No 
Amazon No 
DocuTrack No 
FrameworkLTC No 
FullCount No 
Go Icon No 
NextGen Healthcare EHR No 
Rx30 Pharmacy System No 
TheWorxHub No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Caremerge

Founded

2012

Country

United States

Website

www.caremerge.com

Vendor Details

Company Name

LeadGenie

Founded

2022

Website

callleadgenie.com

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing No 
Building Maintenance Yes 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management Yes 
Marketing / Lead Management Yes 
Meal / Nutrition Management No 
Medical Records Yes 
Medication Tracking Yes 
New Resident Assessment Yes 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

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Aline

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Alternatives

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