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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CareSmartz360 is an all-in-one, AI-powered home care management and electronic visit verification platform built to support large and enterprise home care agencies operating at scale. The platform enables enterprise agencies, franchisors, and staffing providers to manage end-to-end operations with greater visibility, consistency, and centralized control. CareSmartz360 centralizes core functions such as automated scheduling, EVV, multi-payer billing, payroll, custom forms, care plans, reporting, caregiver training and retention, and point-of-care documentation within a single system. Designed for high-volume environments, the platform helps agencies standardize workflows, maintain compliance, and manage complex payer and workforce requirements efficiently. Agencies can manage caregiver visits across branches, stay informed of clock-ins and late shifts through real-time alerts, and track caregiver locations during visits to support accountability and service accuracy. Caregivers can also create ad hoc schedules in the field while maintaining operational oversight. The platform’s intuitive interface includes a dedicated GPS-enabled caregiver mobile app for real-time clock-in/out, visit documentation, and secure communication, along with an agency mobile app that provides leadership teams with on-the-go access to schedules, alerts, and operational dashboards. CareSmartz360 is recognized for its award-winning customer support, structured onboarding, and advanced data migration services, helping enterprise agencies transition smoothly with minimal disruption. Integrations with leading industry partners further extend functionality and support scalable growth.

Description

Paradigm Senior Services provides a comprehensive, AI-driven revenue cycle management solution designed specifically for home-care agencies that handle billing for various third-party payers, including the U.S. Department of Veterans Affairs (VA), Medicaid, and several managed-care organizations. The platform automates and enhances each phase of the billing and claims workflow, encompassing tasks such as verifying eligibility and authorizations, managing state- or payer-specific enrollment and credentialing, submitting accurate claims, addressing denials, and reconciling payments. It seamlessly integrates with widely used agency management software and electronic visit verification systems, enabling the scrubbing of shifts, weekly authorization verifications, and efficient payment reconciliations, all of which contribute to a reduction in denials and a lighter administrative load. Additionally, Paradigm offers "back-office as a service" for healthcare providers; this means that even if agencies have their own billing personnel or scheduling applications, Paradigm is equipped to manage claims processing, functioning as a dedicated, expert billing department. This flexibility allows agencies to focus more on patient care while leaving the complexities of billing in the hands of specialists.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 

Integrations

QuickBooks Online No 

Pricing Details

$10
$10
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Caresmartz, Inc.

Founded

2016

Country

United States

Website

www.caresmartz360.com

Vendor Details

Company Name

Paradigm

Founded

2015

Country

United States

Website

www.paradigmseniors.com

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication No 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Medical Billing

Claims Processing No 
Claims Scrubbing No 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

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