Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CareSmartz360 is an all-in-one, AI-powered home care management and electronic visit verification platform built to support large and enterprise home care agencies operating at scale. The platform enables enterprise agencies, franchisors, and staffing providers to manage end-to-end operations with greater visibility, consistency, and centralized control.
CareSmartz360 centralizes core functions such as automated scheduling, EVV, multi-payer billing, payroll, custom forms, care plans, reporting, caregiver training and retention, and point-of-care documentation within a single system. Designed for high-volume environments, the platform helps agencies standardize workflows, maintain compliance, and manage complex payer and workforce requirements efficiently.
Agencies can manage caregiver visits across branches, stay informed of clock-ins and late shifts through real-time alerts, and track caregiver locations during visits to support accountability and service accuracy. Caregivers can also create ad hoc schedules in the field while maintaining operational oversight.
The platform’s intuitive interface includes a dedicated GPS-enabled caregiver mobile app for real-time clock-in/out, visit documentation, and secure communication, along with an agency mobile app that provides leadership teams with on-the-go access to schedules, alerts, and operational dashboards.
CareSmartz360 is recognized for its award-winning customer support, structured onboarding, and advanced data migration services, helping enterprise agencies transition smoothly with minimal disruption. Integrations with leading industry partners further extend functionality and support scalable growth.
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
API Access
Has API
No
API Access
Has API
No
Integrations
AlayaCare
No
AxisCare
No
QuickBooks Online
Yes
Savii Care
No
WellSky Home Health
No
Integrations
AlayaCare
Yes
AxisCare
Yes
QuickBooks Online
No
Savii Care
Yes
WellSky Home Health
Yes
Pricing Details
$10
$10
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Caresmartz, Inc.
Founded
2016
Country
United States
Website
www.caresmartz360.com
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Product Features
Home Care
Billing & Invoicing
Yes
Care Plan Management
Yes
Caregiver Management
Yes
Client Management
Yes
Field Communication
No
Insurance Management
No
Payroll Management
Yes
Scheduling
Yes
Visit Verification
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No