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features
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support

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Description

CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.

Description

myResidentCare is designed for organizations that provide short- and long-term care in a staffed facility, or campus. MyResidentCare is flexible and affordable because requirements can vary between residential care providers. You can add or remove modules to meet your specific needs. The diet module is a cloud-based interface for nutritionists, dietitians, and other nutrition professionals. This module allows you to track food allergies and intolerances, preferences, texture and snack lists, as well as diet aids. The activity module allows residents to schedule and create activities at their facility.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CareResolve

Founded

2026

Country

United States

Website

careresolve.ai/

Vendor Details

Company Name

SMZ Solutions

Founded

2013

Country

Canada

Website

myresidentcare.com

Product Features

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management Yes 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management Yes 
Meal / Nutrition Management Yes 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management Yes 
Scheduling No 
Staff Management Yes 
Work Order Management No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care Yes 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management Yes 
Medication Tracking No 
Patient Intake No 
Referral Management Yes 
Scheduling No 

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