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Average Ratings 0 Ratings
Description
CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.
Description
myResidentCare is designed for organizations that provide short- and long-term care in a staffed facility, or campus. MyResidentCare is flexible and affordable because requirements can vary between residential care providers. You can add or remove modules to meet your specific needs.
The diet module is a cloud-based interface for nutritionists, dietitians, and other nutrition professionals. This module allows you to track food allergies and intolerances, preferences, texture and snack lists, as well as diet aids.
The activity module allows residents to schedule and create activities at their facility.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CareResolve
Founded
2026
Country
United States
Website
careresolve.ai/
Vendor Details
Company Name
SMZ Solutions
Founded
2013
Country
Canada
Website
myresidentcare.com
Product Features
Nursing Home
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Incident Management
Yes
Meal / Nutrition Management
No
Medication Tracking
No
Patient Intake
No
Referral Management
No
Scheduling
No
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
Yes
Incident Management
No
Marketing / Lead Management
Yes
Meal / Nutrition Management
Yes
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
Yes
Scheduling
No
Staff Management
Yes
Work Order Management
No
Long Term Care
Claims Management
No
Clinical Care
No
EHR
No
Electronic Health Record
No
For Home Care Providers
Yes
For Nursing Homes
Yes
Geriatric Care
Yes
MDS Review
No
Patient Records
No
Staff Scheduling
No
Nursing Home
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Incident Management
No
Meal / Nutrition Management
Yes
Medication Tracking
No
Patient Intake
No
Referral Management
Yes
Scheduling
No