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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.

Description

CareSteps – Innovative, Digital Business Solutions. Reliable software designed specifically for nursing facilities. Its user-friendly interface mimics a smartphone experience, making it intuitive and straightforward. Key Features: Compliance with HIPAA and GDPR standards is built into CareSteps from the outset, guaranteeing high levels of digital confidentiality. A Trusted Security Framework. CareSteps employs cutting-edge security measures to maintain a secure environment. Versatile Compatibility. The application operates seamlessly across different platforms, including PCs, laptops, tablets, and both Android and iOS devices, without necessitating any modifications. Monitoring Residents, Visitors, and Staff. It enables the creation of surveys to track visitors at entry points, observe daily resident interactions, and monitor staff activities, all securely recorded on a blockchain. Communicating with Residents, Staff, and Families. Users can create events and send push notifications to residents, staff, and families through technology that is not dependent on specific devices. Comprehensive Reporting for Management, Staff, and Families. It offers on-demand reports featuring customizable filters and formatting options. Furthermore, CareSteps ensures that every user can effortlessly navigate the system, enhancing overall efficiency in managing nursing home operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CareResolve

Founded

2026

Country

United States

Website

careresolve.ai/

Vendor Details

Company Name

Scale Campaign

Founded

2015

Country

United States

Website

care-steps.com

Product Features

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management Yes 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing No 
Building Maintenance No 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management Yes 
Work Order Management Yes 

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