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Description

CareOS is a comprehensive care management solution designed specifically for home care providers in the UK. This platform integrates various features such as rostering and scheduling, care planning, electronic medication administration records (eMAR), a mobile app for caregivers that includes visit check-ins and note-taking capabilities, a portal for families, as well as payroll and invoicing functions, all while ensuring compliance with CQC standards. By utilizing CareOS, agencies can effectively manage services like domiciliary care, supported living, and live-in care, thereby eliminating the need for cumbersome paper systems and spreadsheets. The software consolidates care records, rosters, and compliance documentation into a single, streamlined system, significantly enhancing operational efficiency. CareOS operates on a straightforward pricing model based on a per-client fee and is accessible as a web application for administrative staff, along with mobile applications for caregivers on both iOS and Android devices. Developed by Byte River Ltd. in Bristol, CareOS aims to revolutionize the way home care is managed in the region.

Description

ShiftCare's Care Management features make it easier to provide highly personalized support to clients, their families, and their families. Our care management features make it easy to organize shifts, rosters, and teams, allowing you to deliver a more efficient and effective service. ShiftCare seamlessly integrates timesheets, expenses, and invoices to make accurate accounting easy. This will reduce your workload and help you grow. We connect you and all your teams with everything you need to coordinate shifts, coordinate clients, and provide quality care wherever they are. We make it easy for new clients to be welcomed, understand their needs and manage their goals. We also help them establish good relationships with their family and friends. Your teams will support clients in reaching their goals. We make it easy to track their progress and share it with the right people.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Xero No 

Integrations

Xero Yes 

Pricing Details

£9/client/month (min. £100/mon
Per-client pricing, no per-user or per-carer fees. From £9 per client per month on a 24-month agreement, or £10 per client per month on 12 months, with a £100 per month minimum. Onboarding and data migration from your previous system are included. Full pricing is published on the CareOS website.
Free Trial No 
Free Version No 

Pricing Details

$9 per user per month
Basic - $9
Professional - $15
Premium - $25
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CareOS (Byte River Ltd)

Founded

2022

Country

United Kingdom

Website

careos.uk

Vendor Details

Company Name

ShiftCare

Founded

2015

Country

Australia

Website

shiftcare.com

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync No 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments Yes 
Room Booking Management No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications Yes 
Patient Management Yes 
Physician Management No 
Predictive Analytics No 

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Home Health Care

Billing & Invoicing Yes 
Charting No 
Electronic Signature Yes 
Employee Tracking Yes 
Medication Database No 
Patient Intake No 
Scheduling Yes 
Time / Task Reporting Yes 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop Yes 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling No 
Patient Records Yes 
Patient Scheduling No 
Physician Management No 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

Nurse Scheduling

Float Pool Management No 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management No 
Predictive Analytics No 
Shift Dispatching / Messaging No 
Shift Scheduling Yes 
Shift Swapping No 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant Yes 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling No 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location No 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

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