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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CareMessage is a platform designed for patient engagement specifically tailored for safety net organizations, merging user-friendly technology with a commitment to health equity. The Health Equity Engine is meticulously designed to enhance collaboration with staff, expand organizational capabilities, and contribute to better population health outcomes. It facilitates a comprehensive patient lifecycle management through innovative messaging tools that automate engagement processes for patients who may have missed appointments, lack ongoing care, or are curious about additional services. Additionally, CareMessage offers support for various initiatives such as recall campaigns, targeted patient outreach, proactive reminders, automated rescheduling, follow-ups for no-shows, satisfaction surveys, referral tracking, and two-way communication. By focusing on closing care gaps, it enables precise engagement strategies that address quality measures such as HEDIS, UDS, and GPRA, utilizing clinically validated content, tailored population segments, targeted outreach initiatives, health education, coaching, and automated pathways for managing care gaps. Ultimately, CareMessage stands as a pivotal resource in advancing health equity and improving the overall quality of care.

Description

P360's ZING engagement suite is a sophisticated omnichannel marketing platform crafted to improve interactions between pharmaceutical companies and healthcare professionals. Acknowledging the changing demands of the pharmaceutical sector, ZING delivers a well-rounded solution that encompasses compliant text messaging, voice and video communication, alongside AI-driven analytics for effective engagement. Remarkably, 82% of healthcare professionals surveyed expressed a preference for text messaging with representatives compared to other methods, while text messages achieve an impressive average open rate of 98%, far exceeding the 20-30% open rate typical of emails. The suite includes integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, facilitating smooth and compliant communication. Additionally, the platform harnesses EdenHelp-powered generative AI for enhanced data analysis, yielding actionable insights and automating routine tasks to enhance productivity. With its diverse features, ZING not only streamlines communication but also empowers healthcare professionals by providing them with the information they need in a timely manner.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

KakaoTalk No 
LINE No 
Viber No 
WhatsApp No 

Integrations

KakaoTalk Yes 
LINE Yes 
Viber Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CareMessage

Founded

2012

Country

United States

Website

www.caremessage.org

Vendor Details

Company Name

P360

Founded

2015

Country

United States

Website

www.p360.com/zing/

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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