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Description
CareLineLive empowers home care agencies to embrace digital transformation, enhancing their efficiency, productivity, capacity, and compliance while ensuring that caregivers can deliver outstanding, individualized care. The system features three fully integrated platforms that facilitate seamless, real-time communication among everyone involved in the care process, which ultimately translates to superior service delivery. It equips caregivers with essential tools and up-to-date information, enabling them to work more effectively while maintaining a focus on personalized care. The platform also supports various functions such as rostering, management of clients and caregivers, capacity planning, invoicing, payroll, and real-time monitoring of calls, all interconnected to allow for comprehensive reporting that meets regulatory standards. Furthermore, it grants family and friends of service users access to crucial information including carer notes, medication administered, and visit details, while also providing a mechanism for emergency services access when needed. Scheduling client visits is made simple with an intuitive drag-and-drop feature, allowing for swift adjustments as necessary. Additionally, this holistic approach not only streamlines operations but also enhances the overall experience for both caregivers and those receiving care.
Description
Experience seamless reimbursement processing and precise billing and payroll management with our fully integrated Electronic Visit Verification (EVV) Telephony system. Our platform provides real-time visit verification and alerts for missed appointments, guaranteeing that high-quality care is consistently delivered. Generations operates in the cloud, making it entirely mobile and allowing for secure, authorized access to your data at any time. We offer complimentary mobile applications for the entire homecare team, which includes caregivers, case managers, administrators, and clients, ensuring everyone stays connected. Unlimited support is readily available via LiveChat or phone, with no hidden fees or restrictions. You'll receive personalized assistance from a dedicated onboarding specialist for a hassle-free setup, and a Generations Success Manager will work closely with your homecare team to make sure you are fully utilizing all the essential tools available in Generations. With our system, you can focus on providing exceptional care while we handle the complexities of management.
API Access
Has API
API Access
Has API
Integrations
QuickBooks Online
Pricing Details
$8.22 per month
Free Trial
Free Version
Pricing Details
$300 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CareLineLive
Country
United Kingdom
Website
carelinelive.com
Vendor Details
Company Name
Integrated Database Systems
Website
www.idb-sys.com
Product Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification
Product Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification