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features
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support

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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

Founded in 2015 in Berlin, Qunomedical has emerged as a leading force in healthcare innovation, operating a cutting-edge digital platform. What sets Qunomedical apart is its unique dual approach, catering to both individual patients and businesses. Collaborating with healthcare providers from over 35 countries, Qunomedical serves approximately 10,000 patients per month. The platform consists of two main axes: Qunomedical, tailored for individual patients, and Qunosuite, dedicated to healthcare providers. Qunosuite, a pioneering Software-as-a-Service (SaaS) solution, specializes in "patient relationship management" (PRM) within the healthcare sector. This remarkable business-to-business (B2B) offering is designed to facilitate the digitization of hospitals and clinics. At the core of Qunomedical's mission is putting the individual patient first, encompassed under the Qunomedical umbrella. Month after month, our dedicated team guides hundreds of people towards the most suitable healthcare providers across a wide range of treatment categories, ensuring personalized and exceptional care. With Qunomedical, healthcare innovation is just a click away.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

Qunomedical

Founded

2015

Country

Germany

Website

www.qunosuite.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management Yes 
Marketing Automation Yes 
Medical History Records No 
Patient Communications Yes 
Patient Management Yes 
Physician Management Yes 
Predictive Analytics No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking Yes 
Self Management No 

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