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features
design
support

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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

PatientGain is an advanced medical marketing automation platform that adheres to HIPAA regulations, aimed at assisting healthcare providers in attracting new patients, retaining current ones, and improving patient engagement through an innovative blend of AI technology, applications, and digital automation. The platform features high-performance healthcare websites, a suite of over 20 applications, and a CRM system that complies with HIPAA standards, complete with a lead management tool. PatientGain delivers expertly crafted, mobile-responsive, and SEO-enhanced healthcare websites designed specifically to convert site visitors into patients, leveraging automation and AI-driven agents to maximize return on investment. Additionally, its medical and dental SEO strategies focus on reducing patient acquisition expenses while bolstering online visibility. The platform includes various patient communication features, such as two-way texting and targeted email campaigns, that simplify interactions, whereas automated touchpoints and efficient lead management processes further boost conversion rates. PatientGain is committed to ensuring that all marketing and patient communication practices uphold the stringent privacy regulations inherent in the healthcare industry, providing peace of mind to both providers and patients. This comprehensive approach positions PatientGain as a vital partner for healthcare practices looking to thrive in a competitive environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook No 
Google Cloud Platform No 
Instagram No 
WordPress No 

Integrations

Facebook Yes 
Google Cloud Platform Yes 
Instagram Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$799 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

PatientGain

Country

United States

Website

www.patientgain.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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