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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

The Amadeus Digital Care Record (DCR) offers a thorough solution that aims to give healthcare professionals a consolidated perspective of patient data right when it is needed. By merging information from various healthcare systems into a Health Information Exchange, the platform generates a comprehensive, up-to-date profile for every patient. This efficient methodology enhances clinical decision-making and boosts productivity, while also alleviating clinician fatigue by minimizing redundant tasks. Furthermore, the Amadeus DCR incorporates analytical tools and care coordination features, which play a crucial role in promoting improved patient outcomes by detecting risks at an early stage and facilitating effective care throughout the entire patient journey. Ultimately, this integrated system not only optimizes workflow but also fosters a more patient-centered approach in healthcare delivery.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Canary Digital Tipping No 
CareBridge No 
GIATA No 
Quickwork No 
ScribeHealth No 

Integrations

Canary Digital Tipping Yes 
CareBridge Yes 
GIATA Yes 
Quickwork Yes 
ScribeHealth Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

Orion Health

Founded

1993

Country

New Zealand

Website

orionhealth.com/global/products/amadeus/

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Population Health Management (PHM)

Analytics No 
Cost-of-Care Analysis No 
Data Storage No 
EMR/EHR Integration No 
Patient Engagement No 
Patient Identification No 
Patient Risk Stratification No 
Patient-Reported Outcomes No 
Payment Bundling No 
Predictive Alerts No 
Test & Treatment Reminders No 
Utilization Tracking No 

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