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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

Novari Health provides a comprehensive, cloud-based healthcare software solution designed to enhance patient access to care while streamlining the efficiency of healthcare systems by overseeing the entire patient journey and facilitating transitions of care. The Novari Access to Care Platform features interconnected modules for managing surgical wait lists, eReferrals and referral processes, central intake, workflow coordination, and care management, effectively replacing outdated paper and fax methods with instantaneous electronic workflows, interactive dashboards, and analytics tailored to multiple clinical fields such as surgery, medical imaging, cardiology, mental health, and other specialties. Its adaptable solutions enable the secure routing and handling of referrals and requisitions through customizable workflows, offering actionable insights for clinicians and administrators, automated notifications, and comprehensive reporting that helps pinpoint bottlenecks and enhances patient flow. Additionally, this innovative platform significantly contributes to reducing delays in care, ultimately resulting in improved patient outcomes and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Miya Precision No 
Access No 
Accuro EMR No 
Apogee StoreFront No 
Change Healthcare No 
EPIC HRMS No 
MEDITECH BCA No 
Microsoft 365 No 
Microsoft Azure No 
Picis No 
SRFax No 
Swift SMS Gateway No 
insight No 

Integrations

Miya Precision Yes 
Access Yes 
Accuro EMR Yes 
Apogee StoreFront Yes 
Change Healthcare Yes 
EPIC HRMS Yes 
MEDITECH BCA Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Picis Yes 
SRFax Yes 
Swift SMS Gateway Yes 
insight Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

Novari Health

Founded

2003

Country

Canada

Website

www.novarihealth.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

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