Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
Novari Health provides a comprehensive, cloud-based healthcare software solution designed to enhance patient access to care while streamlining the efficiency of healthcare systems by overseeing the entire patient journey and facilitating transitions of care. The Novari Access to Care Platform features interconnected modules for managing surgical wait lists, eReferrals and referral processes, central intake, workflow coordination, and care management, effectively replacing outdated paper and fax methods with instantaneous electronic workflows, interactive dashboards, and analytics tailored to multiple clinical fields such as surgery, medical imaging, cardiology, mental health, and other specialties. Its adaptable solutions enable the secure routing and handling of referrals and requisitions through customizable workflows, offering actionable insights for clinicians and administrators, automated notifications, and comprehensive reporting that helps pinpoint bottlenecks and enhances patient flow. Additionally, this innovative platform significantly contributes to reducing delays in care, ultimately resulting in improved patient outcomes and satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Miya Precision
No
Access
No
Accuro EMR
No
Apogee StoreFront
No
Change Healthcare
No
EPIC HRMS
No
MEDITECH BCA
No
Microsoft 365
No
Microsoft Azure
No
Picis
No
Integrations
Miya Precision
Yes
Access
Yes
Accuro EMR
Yes
Apogee StoreFront
Yes
Change Healthcare
Yes
EPIC HRMS
Yes
MEDITECH BCA
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Picis
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
Novari Health
Founded
2003
Country
Canada
Website
www.novarihealth.com
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No