Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
Health professionals can achieve greater efficiency, enabling a smooth exchange of health information. Patients are encouraged to take an active part in their health management, leading to enhanced healthcare experiences. TELUS Health Virtual Care provides employees and their families with around-the-clock access to care, all delivered with a personal touch and without the need for appointments. With TELUS Health MyCare, users can schedule virtual consultations with doctors, mental health experts, and nutritionists at their convenience. We supply robust digital healthcare resources designed for both general practitioners and specialists alike. Our EMR solutions are crafted to optimize medical practices and ensure the continuity of patient care. This advanced digital platform redefines the EMR and fosters improved connections between healthcare teams and their patients. By integrating additional tools and services into your EMR, you can boost productivity and enhance the quality of patient care. This meaningful innovation equips health professionals with the necessary resources, allowing them to concentrate on their primary goal: providing exceptional care to patients while improving overall health outcomes. With these advancements, the future of healthcare is increasingly focused on collaboration and patient engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ScribeHealth
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
TELUS Health
Country
Canada
Website
www.telus.com/en/health
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
No
HIPAA Compliant
Yes
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
No
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No