Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

HealthCare Anytime offers secure, cutting-edge patient portal solutions designed for enterprises, built on robust industry standards and advanced technologies. Our comprehensive cloud-based Big Data solutions empower clients to foster meaningful patient engagement, enhance operational efficiency, and boost self-pay collections. We take care of hosting the portal solutions within a secure and highly dependable cloud infrastructure tailored for your healthcare organization. Delivered through a Software-as-a-Service (SaaS) model, our patient portal ensures seamless access and usability for both patients and providers. HealthCare Anytime also manages the implementation, training, maintenance, and ongoing support, relieving your already strained IT resources from extra responsibilities. Since the patient portal is a critical service for users, exceptional customer support is essential for driving patient adoption. Your organization must avoid the prolonged support ticket delays that are often experienced with HIS and EMR vendors. Understanding this necessity, HealthCare Anytime commits to providing outstanding support alongside its industry-leading software. Furthermore, we recognize that continuous improvement and user feedback are vital for maintaining the effectiveness of our services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

HealthCare Anytime

Country

United States

Website

www.ihshealthcare.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting No 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified Yes 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition No 

Alternatives

Health360 - eMedical System Reviews

Health360 - eMedical System

Uplogic Technologies

Alternatives

Elixir EHR Reviews

Elixir EHR

Mirketa Inc.
Harris CareTracker Reviews

Harris CareTracker

Harris CareTracker
FutureMD Reviews

FutureMD

FutureMD Solutions