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Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
They are large-scale healthcare providers and must collect, store, analyse, or interpret patient information in a smart manner to ensure high-quality patient care. What happens if all these practices are made automotive? Yes. The perfect healthcare management system, Health360 eMedical, is the ideal digital partner for all-scale healthcare professionals such as doctors, pharmacists, and others to improve their workflow and ensure that patients receive effective care.
No matter what healthcare platform you use, digitization can now be observed everywhere. With its dedicated dashboards, and the impressive features that are available for professionals on these platforms, our health360 product perfectly fits all of them. eMS allows for the management of patient data, inventory and monitoring of medical team activities via a web interface.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
PayPal
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25,000
One Time Purchase
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
Uplogic Technologies
Founded
2017
Country
India
Website
www.emedicalsystem.com
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
No
Charting
No
Compliance Tracking
No
E-Prescribing
No
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
No
Voice Recognition
No
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Medical Practice Management
Claims Management
Yes
E-Prescribing
Yes
EMR / EHR
Yes
HIPAA Compliant
Yes
Insurance Eligibility Verification
Yes
Inventory Management
Yes
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No