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Average Ratings 1 Rating
Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
FutureMD Solutions offers a comprehensive suite of cloud-based healthcare technologies and services aimed at optimizing the functionality of medical practices, enhancing patient care, and increasing revenue potential. Their offerings encompass a range of solutions, including Electronic Health Records (EHR), Practice Management, Revenue Cycle Management, Telehealth, Patient Experience Management, AI-driven tools for healthcare, as well as medical billing and coding, physician credentialing, medical transcription, staff augmentation, and Chronic Care Management. By providing scalable solutions tailored to practices of varying sizes, FutureMD Solutions effectively integrates automation with healthcare knowledge and dedicated support, allowing for the simplification of administrative tasks. This enables healthcare providers to devote more time and energy to improving the quality of care they offer to their patients. Ultimately, FutureMD Solutions is committed to advancing healthcare efficiency and enhancing the overall patient experience through innovative technology.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
CareCloud Breeze
No
talkEHR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$249/1/1
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
FutureMD Solutions
Founded
2020
Country
United States
Website
futuremdsolutions.com
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
No
HIPAA Compliant
Yes
Handwriting Recognition
No
Integrated Telehealth
Yes
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
Yes
Self Service Portal
Yes
Voice Recognition
No
Medical Billing
Claims Processing
Yes
Claims Scrubbing
No
Code & Charge Entry
Yes
Compliance Tracking
Yes
Customizable Dashboard
Yes
Dunning Management
Yes
Invoice History
Yes
Patient Eligibility Checks
Yes
Practice Management
Yes
Quotes/Estimates
Yes
Remittance Advice
No
Revenue Cycle Management
Accounts Receivable
Yes
Claims Management
Yes
Collections Management
Yes
EHR/EMR Integration
Yes
For Healthcare
Yes
ICD-10 Compliance
No
Insurance Verification
Yes
Medical Billing
Yes
Patient Portal
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Payment Processing
Yes