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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

FutureMD Solutions offers a comprehensive suite of cloud-based healthcare technologies and services aimed at optimizing the functionality of medical practices, enhancing patient care, and increasing revenue potential. Their offerings encompass a range of solutions, including Electronic Health Records (EHR), Practice Management, Revenue Cycle Management, Telehealth, Patient Experience Management, AI-driven tools for healthcare, as well as medical billing and coding, physician credentialing, medical transcription, staff augmentation, and Chronic Care Management. By providing scalable solutions tailored to practices of varying sizes, FutureMD Solutions effectively integrates automation with healthcare knowledge and dedicated support, allowing for the simplification of administrative tasks. This enables healthcare providers to devote more time and energy to improving the quality of care they offer to their patients. Ultimately, FutureMD Solutions is committed to advancing healthcare efficiency and enhancing the overall patient experience through innovative technology.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

CareCloud Breeze No 
talkEHR No 

Integrations

CareCloud Breeze Yes 
talkEHR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$249/1/1
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

FutureMD Solutions

Founded

2020

Country

United States

Website

futuremdsolutions.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth Yes 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition No 

Medical Billing

Claims Processing Yes 
Claims Scrubbing No 
Code & Charge Entry Yes 
Compliance Tracking Yes 
Customizable Dashboard Yes 
Dunning Management Yes 
Invoice History Yes 
Patient Eligibility Checks Yes 
Practice Management Yes 
Quotes/Estimates Yes 
Remittance Advice No 

Revenue Cycle Management

Accounts Receivable Yes 
Claims Management Yes 
Collections Management Yes 
EHR/EMR Integration Yes 
For Healthcare Yes 
ICD-10 Compliance No 
Insurance Verification Yes 
Medical Billing Yes 
Patient Portal Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Payment Processing Yes 

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