Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
DC2Vue is an integrated digital health platform tailored for healthcare providers throughout Australia. This platform unifies various functions such as patient data management, clinical workflows, care coordination, telehealth services, patient administration, billing processes, analytics, and AI-driven insights. DC2Vue caters to multiple sectors including acute care, community health, mental health services, home care, aged care, NDIS, and virtual care. By utilizing this platform, healthcare organizations can minimize the issues associated with disjointed systems, enhance efficiency in administrative and clinical operations, and promote effective information sharing and care coordination across diverse environments. Additionally, it equips healthcare teams with seamless access to patient data and operational processes, while also facilitating integrations, enabling mobile access, providing analytical tools, and supporting digital healthcare delivery. This comprehensive approach ensures that healthcare providers can deliver more efficient and effective care to their patients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HealthLink
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom pricing based on organisation requirements, implementation scope, integrations, and selected modules. Contact DC2Vue for a tailored quote.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
Data Capture Experts Pty Ltd
Founded
2011
Country
Australia
Website
www.dc2vue.com.au
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
Yes
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
Yes
Self Service Portal
No
Voice Recognition
Yes
Patient Management
Admissions Management
No
Bed Management
Yes
Discharge Management
Yes
Historical Reporting
No
Patient Flow Management
Yes
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No