Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Handles up to 75% of the front office's workload for designated tasks, enabling teams to concentrate on more critical activities. This increases the productivity of the front office team by 77%, allowing them to accomplish tasks in significantly less time. It assesses and emphasizes the well-being of essential practice functions for stakeholders throughout the organization. CareCru seamlessly integrates with your practice management software in real-time. Donna adeptly analyzes data across all primary functions of the front office. She determines the priority of outreach efforts, underscores essential discussion points, and ensures that the potential of each interaction is fully utilized. Donna crafts personalized and distinctive messages to enhance conversion rates, whether for scheduling, confirmations, or filling last-minute appointments. Additionally, it allows for management of offices within specific regions and groups throughout the organization while promoting a consistent branding experience on the CareCru platform. With these capabilities, organizations can significantly streamline operations and enhance overall efficiency.
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
No
Azalea EHR
No
DrChrono
No
EPIC HRMS
No
Greenway Health
No
ModMed
No
NextGen
No
Nextech
No
Tebra
No
athenaOne
No
Integrations
AdvancedMD
Yes
Azalea EHR
Yes
DrChrono
Yes
EPIC HRMS
Yes
Greenway Health
Yes
ModMed
Yes
NextGen
Yes
Nextech
Yes
Tebra
Yes
athenaOne
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CareCru
Founded
2016
Country
Canada
Website
carecru.com
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
Yes
Clinical Charting
No
Imaging
No
Inventory Management
Yes
Patient Account Management
Yes
Patient Billing
Yes
Patient Records Management
Yes
Treatment Planning
No