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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Handles up to 75% of the front office's workload for designated tasks, enabling teams to concentrate on more critical activities. This increases the productivity of the front office team by 77%, allowing them to accomplish tasks in significantly less time. It assesses and emphasizes the well-being of essential practice functions for stakeholders throughout the organization. CareCru seamlessly integrates with your practice management software in real-time. Donna adeptly analyzes data across all primary functions of the front office. She determines the priority of outreach efforts, underscores essential discussion points, and ensures that the potential of each interaction is fully utilized. Donna crafts personalized and distinctive messages to enhance conversion rates, whether for scheduling, confirmations, or filling last-minute appointments. Additionally, it allows for management of offices within specific regions and groups throughout the organization while promoting a consistent branding experience on the CareCru platform. With these capabilities, organizations can significantly streamline operations and enhance overall efficiency.

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Azalea EHR No 
DrChrono No 
EPIC HRMS No 
Greenway Health No 
ModMed No 
NextGen No 
Nextech No 
Tebra No 
athenaOne No 
eClinicalWorks No 

Integrations

AdvancedMD Yes 
Azalea EHR Yes 
DrChrono Yes 
EPIC HRMS Yes 
Greenway Health Yes 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CareCru

Founded

2016

Country

Canada

Website

carecru.com

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Product Features

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management Yes 
Clinical Charting No 
Imaging No 
Inventory Management Yes 
Patient Account Management Yes 
Patient Billing Yes 
Patient Records Management Yes 
Treatment Planning No 

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