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features
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support

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Description

CareConnect™ serves as an integration engine that facilitates organizations in linking with various providers across diverse care environments. By utilizing a single connection point, organizations can realize genuine interoperability, allowing them to connect with a network of providers and enabling data sharing through local health information exchanges (HIEs) or broader interoperability frameworks like Carequality. This system promotes the seamless and secure exchange of clinical summaries and historical data between electronic health records (EHRs) and providers, thereby enhancing care coordination and integrated care models. Additionally, it enables access to a variety of resources, including pharmacies and prescription drug registries, which is particularly crucial for those involved in addiction and substance use treatment. CareConnect also incorporates a comprehensive consent management workflow, ensuring that data is shared accurately and timely, thus improving overall patient care and collaboration among providers. By streamlining these processes, CareConnect™ not only bolsters clinical outcomes but also enhances the efficiency of healthcare delivery.

Description

Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AveeCare Yes 
Greenspace Health Yes 

Integrations

AveeCare No 
Greenspace Health No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Netsmart

Founded

1968

Country

United States

Website

www.ntst.com/Offerings/CareConnect

Vendor Details

Company Name

CharmConnect

Website

www.charmhealth.com/connect/

Alternatives

Alternatives

Foothold Reviews

Foothold

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Solo Reviews

Solo

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