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Description
Customize your widget to reflect your personal style or align it with your website’s aesthetic. Transform casual visitors into potential leads and boost your sales by utilizing proactive chat triggers that send automated messages based on specific criteria. You can selectively activate the live chat widget in areas where it’s most needed through our conditional loading feature. Additionally, an effective offline messaging capability lets visitors send you messages along with file attachments, even when you are unavailable for chat. Visitors can also conveniently email themselves a transcript of the chat directly from the widget. In real-time, operators can view the navigation path of visitors in the chat box, and this complete journey is archived in chat history for future reference. Moreover, a fully integrated email client is available for customer service representatives handling single email inquiries. This ensures seamless communication and enhanced support experiences for both visitors and operators.
Description
Venyoo engages with visitors on your site even when you're offline, ensuring continuous interaction without limitations on functionality or the number of chat operators. You only incur costs for meaningful chat exchanges, as Venyoo actively prevents users from leaving the page by sharing information about your business. Beyond simple chatting, the Venyoo widget also facilitates callback requests from visitors, enhancing customer support. Its customizable interface allows for personalized greetings and showcases your products and services, while clients can express their needs and inquiries, which Venyoo efficiently documents and forwards to you for follow-up. This seamless integration not only boosts customer engagement but also streamlines your communication process, ensuring no potential lead is overlooked.
API Access
Has API
No
API Access
Has API
No
Integrations
Bitrix24
No
Google Analytics
No
Kommo
No
Roistat
No
Yandex Metrica
No
Integrations
Bitrix24
Yes
Google Analytics
Yes
Kommo
Yes
Roistat
Yes
Yandex Metrica
Yes
Pricing Details
$10 per month
Free Trial
No
Free Version
Yes
Pricing Details
$49.00/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Intellial Solutions
Founded
2011
Country
India
Website
www.intellial.com
Vendor Details
Company Name
Venyoo
Founded
2016
Country
Russian Federation
Website
venyoo.ru/
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes