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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CareAcademy streamlines the onboarding process for new caregivers, enabling them to become operational more efficiently than ever. Their user-friendly online platform ensures that caregivers actively complete the necessary courses. By offering upskilling opportunities, they empower direct care workers to enhance their skill sets and boost their earning potential. The organization also seeks to draw in newcomers to the direct care field by demonstrating tangible training and pathways for career advancement. Additionally, they provide enhanced career prospects for individuals aiming to further their education through a groundbreaking collaboration with Southern New Hampshire University. The CareAcademy training program for home health aides combines online coursework with practical in-person instruction, allowing home health agencies to train and certify new HHAs with merely 17 hours of classroom engagement. Alongside CareAcademy’s 59 hours of accessible online classes, participants acquire essential competencies aligned with federal CMS standards, which are recognized across numerous states. Overall, this dual approach not only equips caregivers with vital skills but also helps to address the growing demand for quality care in the community.

Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AxisCare Yes 
AlayaCare No 
Savii Care No 
WellSky Home Health No 
WellSky Personal Care Yes 

Integrations

AxisCare Yes 
AlayaCare Yes 
Savii Care Yes 
WellSky Home Health Yes 
WellSky Personal Care No 

Pricing Details

$119 per month
Billed Annually
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CareAcademy

Founded

2012

Country

United States

Website

careacademy.com

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling No 
Time / Task Reporting No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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