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Description
Carbonara App allows you to accept reservations by phone, email, or webform and then manage them manually. You can also offer customers the option to book online using the online booking system. Carbonara App allows you to manage your tables, and indicate where customers will be seated. Your staff can work together to seat customers quicker by using more than one tablet or phone. You can easily access Carbonara App to manage your bookings and take them down. Any member of your staff can access the bookings page via their smartphone. With a phone number, add a customer to the queue. The customer will receive a pre-programmed message (and customizable) confirming that they are on the waitlist.
Description
Our user-friendly table management system is compatible with any device. It allows you to manage seat reservations, accommodate walk-ins, and log entries for waiting lists, while also tracking how long each guest has been seated and generating comprehensive reports on your servers. You can conveniently access your reservations from various devices, including your smartphone, tablet, laptop, office computer, and even from the hostess stand or your home. With no equipment costs, we eliminate the need for setup fees or contracts, which simplifies the onboarding process. Fostering strong relationships with your customers enhances their overall experience. Our Customer Relationship Management (CRM) tools provide immediate access to vital customer information, including notes, reservation history, and profile photos. We categorize reservations by their sources: those added by your staff, direct website bookings, concierge services, and affiliate sites. Furthermore, our Reporting section presents customizable graphs that can be filtered by date range and saved as PDFs, allowing you to analyze which websites are generating the most customers and strategically adjust your online advertising efforts accordingly. By harnessing these insights, you can effectively enhance your marketing strategies and improve customer engagement over time.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat
No
Facebook
No
Pricing Details
Free
Carbonara is a 100% free management platform for restaurant. No monthly costs, per booking fee or any other costs.
Free Trial
No
Free Version
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Carbonara
Founded
2020
Country
United States
Website
www.carbonaraapp.com
Vendor Details
Company Name
Reservation Genie
Country
United States
Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Product Features
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
No
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
Yes
Feedback Management
No
Guest Data
No
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
No
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
No
For Restaurants
Yes
Prioritization
No
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
