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features
design
support

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Description

UX professionals should dedicate their efforts primarily to developing enduring experiences. Caravel documents allow you to concentrate on what truly matters most. Collaborating and receiving feedback is crucial for the successful creation of a product, yet engaging your coworkers can be challenging. Caravel facilitates gaining their support and enables faster iterations. A superior user experience relies not solely on the UX department but involves contributions from every employee within the organization, and it’s essential to foster this understanding. With beautifully designed pages that encompass all your UX content, you can seamlessly iterate and share your work with both teams and clients. You can import your designs from Sketch and provide detailed descriptions of user experiences with step-by-step annotations. Additionally, by co-creating status updates and highlighting key product milestones, you can effectively engage clients and stakeholders. Ultimately, successful collaboration hinges on everyone working together to ensure that great user experiences are achieved.

Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
AskNicely No 
CustomerGauge No 
Delighted No 
Freshdesk No 
GetFeedback No 
Google Cloud BigQuery No 
Google Forms No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Kayako No 
Medallia No 
Microsoft Dynamics 365 No 
Qualaroo No 
Qualtrics Customer Experience No 
Salesforce No 
SatisMeter No 
Typeform No 
Zoho Desk No 

Integrations

Amazon Redshift Yes 
AskNicely Yes 
CustomerGauge Yes 
Delighted Yes 
Freshdesk Yes 
GetFeedback Yes 
Google Cloud BigQuery Yes 
Google Forms Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kayako Yes 
Medallia Yes 
Microsoft Dynamics 365 Yes 
Qualaroo Yes 
Qualtrics Customer Experience Yes 
Salesforce Yes 
SatisMeter Yes 
Typeform Yes 
Zoho Desk Yes 

Pricing Details

$11.30 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Caravel

Founded

2016

Country

France

Website

www.caravel.design/

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Product Features

Data Entry

Abbreviation Detection No 
Data Capture and Transfer No 
Data Cleansing No 
Data Entry Verification No 
Data Search Flexibility No 
Duplicate Detection No 
Flexible Search No 
Image Entry No 
Library Conversion No 
Mis-Keyed Variation Detection No 
Phonetic Variation Detection No 

Data Extraction

Disparate Data Collection No 
Document Extraction No 
Email Address Extraction No 
IP Address Extraction No 
Image Extraction No 
Phone Number Extraction No 
Pricing Extraction No 
Web Data Extraction No 

Alternatives

Alternatives