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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Caramel Software is a sophisticated software platform crafted for contemporary laundry and dry-cleaning businesses, particularly those operating at a premium level. It blends cutting-edge technology with a user-friendly design to simplify complex workflows and minimize operational errors. Its hybrid online-offline system ensures continuous performance, making it well-suited for large-scale laundries where consistency and reliability are essential. Features such as barcode tracking and photo-based quality assurance enable businesses to maintain high standards throughout the cleaning process. Additionally, smart order workflows streamline task management from pickup to delivery. Pricing logic can be customized to accommodate diverse service offerings and customer preferences. More than a traditional POS, Caramel acts as an end-to-end operational system supporting all aspects of laundry management. This combination enhances efficiency and elevates the customer experience.

Description

The effectiveness of a laundromat, multi-housing laundry room, or any laundry service hinges on several crucial elements. Choices regarding the number of machines to install, the brands selected, and the payment methods offered are all vital to achieving success in the business. Since 1968, Setomatic Systems has developed innovative products designed to help you reach your financial aspirations in this competitive field. This commitment led to the introduction of the SpyderWash Payment System, recognized as the most sophisticated payment solution available in the laundry sector today. With SpyderWash, customers can conveniently pay for their laundry using the same methods they use for everyday purchases, making the experience seamless regardless of their payment preferences. Additionally, customers can effortlessly join your loyalty programs and earn rewards such as a complimentary wash or dry, all without needing to download an application, purchase a separate laundry card, or navigate a complicated registration process. This streamlined approach not only enhances customer satisfaction but also encourages repeat business, ultimately driving revenue growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Curbside Laundries No 
Wash-Dry-Fold POS No 

Integrations

Curbside Laundries Yes 
Wash-Dry-Fold POS Yes 

Pricing Details

$50/month
Subscription ranging between $50 and $899 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Caramel Software

Founded

2020

Country

Denmark

Website

caramelsoftware.com

Vendor Details

Company Name

Setomatic Systems

Founded

1968

Country

United States

Website

www.setomaticsystems.com

Product Features

Dry Cleaning

Barcoded Garments Yes 
Customer Accounts Yes 
Email Marketing Yes 
Employee Management Yes 
Point of Sale (POS) Yes 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

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