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Description
Caramel Software is a sophisticated software platform crafted for contemporary laundry and dry-cleaning businesses, particularly those operating at a premium level. It blends cutting-edge technology with a user-friendly design to simplify complex workflows and minimize operational errors. Its hybrid online-offline system ensures continuous performance, making it well-suited for large-scale laundries where consistency and reliability are essential. Features such as barcode tracking and photo-based quality assurance enable businesses to maintain high standards throughout the cleaning process. Additionally, smart order workflows streamline task management from pickup to delivery. Pricing logic can be customized to accommodate diverse service offerings and customer preferences. More than a traditional POS, Caramel acts as an end-to-end operational system supporting all aspects of laundry management. This combination enhances efficiency and elevates the customer experience.
Description
SPOT equips you with state-of-the-art functionalities necessary to efficiently manage and automate operations, whether for a single retail location or a large corporation. Stay informed and react promptly to customer inquiries through various communication channels. This capability encompasses real-time interaction via SMS/Text, Email, On My Way notifications, and delivery pickup requests, all easily accessible through the Notification Center located on the Home Screen. Ensure your customers have immediate access to services in their preferred formats while providing straightforward, user-friendly interfaces for fulfilling customer requests and sending updates. Enhance your delivery operations by leveraging cutting-edge technologies and diverse delivery options. The marketing tools within SPOT have been crafted with insights from marketing professionals and established customer engagement strategies. Functionality available includes the ability to analyze customer spending patterns, frequency of visits, emerging trends, and spending across different departments. Just like other reporting features in SPOT, you can choose between viewing reports on-screen or obtaining printed copies, allowing for greater flexibility in how you access important data. Additionally, this comprehensive system helps streamline your operations and foster stronger customer relationships through targeted marketing efforts.
API Access
Has API
API Access
Has API
Integrations
Bennie
SHEQSY
Pricing Details
$50/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caramel Software
Founded
2020
Country
Denmark
Website
caramelsoftware.com
Vendor Details
Company Name
SPOT Business Systems
Founded
1991
Country
United States
Website
www.spotpos.com
Product Features
Dry Cleaning
Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Dry Cleaning
Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration